OTC Benefit Online Ordering: Comparing All Major Carriers' Catalogs
Online Ordering by Carrier
Every major Medicare Advantage carrier offers online OTC ordering, but the experience varies widely. Here's how they compare on catalog size, delivery speed, and ease of use.
UnitedHealthcare (OTCHS)
- Platform: OTCHealthSolutions.com
- Catalog size: 300+ products — the largest selection
- Delivery: Free standard shipping (5-7 business days), expedited available
- Ease of use: Clean interface, mobile app available, filter by category
Humana (CenterWell)
- Platform: CenterWell.com
- Catalog size: 200+ products
- Delivery: Free shipping (5-7 days), often bundles with prescription deliveries
- Ease of use: Integrated with MyHumana app, good mobile experience
Aetna (CVS)
- Platform: CVS.com or Aetna portal
- Catalog size: 250+ products (leverages CVS Health brand)
- Delivery: Free shipping or same-day pickup at CVS locations
- Ease of use: Best in-store + online integration
WellCare/Anthem (NationsOTC)
- Platform: NationsOTC.com
- Catalog size: 150-200 products
- Delivery: Free shipping (7-10 business days)
- Ease of use: Functional but less polished than UHC or Aetna
Our Recommendation: If you're choosing between plans and OTC online ordering is important to you, UHC and Aetna offer the best digital experiences. Humana is strong if you prefer phone ordering.
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