WellCare Medicare Advantage OTC Benefits: Complete Guide
WellCare OTC Benefits
WellCare, part of Centene Corporation, is one of the largest Medicare Advantage providers in the United States, serving millions of members. Many WellCare plans include generous OTC benefits as part of their supplemental benefits package.
Benefit Amounts by Plan Type
- WellCare Value plans: Basic OTC allowances of $25-$50 per quarter. Covers essential health products
- WellCare Essential/Plus plans: Mid-tier allowances of $50-$100 per quarter. Wider product selection
- WellCare D-SNP plans: Highest allowances — $100-$300+ per quarter for members with both Medicare and Medicaid
- Flex card options: Some WellCare plans offer a combined OTC + grocery flex card with higher overall allowances
Ordering Your Products
- OTC Health Solutions catalog: WellCare uses OTC Health Solutions (OTCHS) as their fulfillment partner. Browse the catalog online or request a printed catalog
- In-store at CVS: Many WellCare plans allow in-store purchases at CVS using your OTC card. Look for the OTC-eligible tag on qualifying products
- Walmart partnership: Select WellCare plans include Walmart as an in-store option for OTC purchases
- Phone orders: Call 1-866-WellCare for phone-based ordering assistance
What Makes WellCare Different
- Healthy food benefit: Many WellCare plans combine OTC with a healthy food allowance on the same card
- Quarterly increases: Some WellCare D-SNP plans increase your OTC allowance as you stay enrolled longer
Important Reminders
Unused quarterly balances do NOT roll over — use it or lose it. If your WellCare OTC card is lost or damaged, call member services for a replacement. Keep your card in a safe place and check your balance regularly through the member portal or by calling the number on your card.