CAREGIVER GUIDE

Your Parents Are Missing Free Benefits Every Single Month

A step-by-step guide to setting up free Medicare OTC health product deliveries for your Hispanic parents — with full Spanish support.

Operated by Fortezza LLC — U.S. Registered Company | Bilingual English & Spanish Support

The Problem Most Caregivers Don't Know About

Millions of Hispanic Medicare Advantage members have a monthly OTC allowance — typically $25 to $200/month — for free health products. But many never use it because:

That is where you come in. As their caregiver, you can set this up in minutes and they receive free products every month for as long as they have their plan.

Did you know?

The average unused OTC benefit is $75/month. That is $900/year in free health products your parent is leaving on the table.

Your 4-Step Caregiver Journey

1

Discovery

You are here. You just learned your parent may have unused OTC benefits through their Medicare Advantage plan. The next step is verification.

You are here
2

Verification

Click the button below to check your parent's eligibility. You will need their name, date of birth, and plan info. We confirm their benefit amount in about 2 minutes.

~2 minutes
3

Setup

Choose a curated health box or customize products for your parent. Our bilingual team can call them in Spanish to confirm preferences if needed.

~5 minutes
4

Monthly Automation

Done. Products arrive at your parent's door every month. Free shipping, no reordering, no pharmacy trips. You get notified when each delivery ships.

Set it and forget it

Ready to Check Their Eligibility?

It takes about 2 minutes. No cost, no obligation.

Check Eligibility Now

What Products Are Included?

Depending on your parent's plan, they can receive products like:

💊
Vitamins & Supplements
🩹
First Aid Supplies
🦷
Dental Care
🩸
Diabetes Supplies
💆
Pain Relief
🧴
Skin Care

Built for Caregivers Like You

You Set It Up, We Handle the Rest

Verify eligibility yourself, then our team takes over. All follow-up communication with your parent happens in Spanish.

Delivery Notifications

Get notified when orders ship and deliver, so you always know your parent is receiving their products.

No Pharmacy Trips Needed

Everything is delivered to their door with free shipping. No driving, no waiting in line, no confusion.

Plan Changes? We Adapt.

During open enrollment, we re-verify benefits and adjust deliveries. You do not have to do anything.

Caregiver FAQ

Can I set this up for my parent remotely?
Yes. You can verify eligibility and set up deliveries from anywhere. Our bilingual team handles all direct communication with your parent in Spanish, so you do not need to be physically present.
What information do I need?
You will need your parent's full name, date of birth, and their Medicare Advantage plan name or member ID number. The verification takes about 2 minutes.
How often do deliveries arrive?
Deliveries are automatic and monthly. Once you set it up, your parent receives their health products every month without having to reorder or take any action.
What if my parent's plan changes?
If your parent's Medicare Advantage plan changes during open enrollment, we re-verify their new benefits and adjust deliveries accordingly. No action needed from you.
Is MY OTC legitimate?
Yes. MY OTC is operated by Fortezza LLC, a U.S.-registered company based in Florida. We are an authorized OTC product provider working with major Medicare Advantage plans including Humana, Aetna, UHC, Anthem, and Cigna.

Help Your Parents Get What They Deserve

Free health products, delivered monthly, with full Spanish support. Start the eligibility check now.

Check Their Eligibility Call Us: 1-800-123-4567
Questions? We are here to help.
1-800-123-4567
Bilingual support · Mon-Fri 8am-8pm EST
Aviso importante: MY OTC no esta afiliado, respaldado ni patrocinado por Medicare, el gobierno federal, ni ninguna aseguradora medica. Somos una empresa privada que ayuda a beneficiarios de Medicare Advantage a entender y utilizar sus beneficios OTC existentes. La disponibilidad y el monto del beneficio OTC dependen exclusivamente de su plan. MY OTC no garantiza elegibilidad ni montos especificos. Consulte con su plan de salud para confirmar sus beneficios.