OTC Health Solutions vs. NationsOTC: Comparing the Two Biggest Catalogs
The Two Major OTC Fulfillment Platforms
Most Medicare Advantage OTC benefits are fulfilled through one of two major platforms: OTC Health Solutions (OTCHS) or NationsOTC (NationsBenefits). Understanding the differences helps you get the most from your benefit.
OTC Health Solutions (OTCHS)
- Used by: UnitedHealthcare, some Aetna plans
- Catalog size: ~2,500+ items
- Ordering: OTCHS.com, phone (1-888-628-2770), retail (CVS, Walgreens, Walmart)
- Delivery: 5-7 business days, free shipping
- Strengths: Large catalog, good retail network, reliable delivery
NationsOTC (NationsBenefits)
- Used by: WellCare, some Anthem plans, Molina, various regional carriers
- Catalog size: ~3,000+ items
- Ordering: NationsBenefits.com, phone (1-877-204-1817), select retailers
- Delivery: 7-10 business days, free shipping
- Strengths: Larger catalog, competitive pricing, growing retail network
Key Differences
- OTCHS has better retail integration (more stores accept the card)
- NationsOTC often has slightly lower prices on equivalent items
- Both offer free delivery; OTCHS is typically 1-2 days faster
- Both have phone ordering for members who prefer not to shop online