OTC Card Balance Check — Phone Numbers by Carrier

Check your OTC benefit card balance by phone. Direct numbers for UHC, Humana, Aetna, WellCare, and more.

2026-04-14

Call to Check Your Balance

  • UnitedHealthcare: 1-888-269-5672 (TTY 711)
  • Humana: 1-800-232-7022
  • Aetna: 1-833-331-1573
  • Anthem BCBS: 1-833-898-2240
  • WellCare: 1-866-231-4590
  • Cigna: 1-800-668-3813
  • Molina: 1-800-665-0898

Have your member ID card ready when you call. Representatives are available Monday–Friday, 8am–8pm local time.

Check Online

You can also check your balance online through your plan's member portal or the OTC ordering website listed on your card.

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