How to Order OTC Products Online with Your Medicare Benefit
Learn how to shop for OTC products online using your Medicare benefit card. Home delivery options, eligible retailers, and ordering tips.
Can You Order OTC Products Online?
Yes! Many Medicare Advantage plans now allow you to order eligible OTC products online and have them delivered directly to your home — often with free shipping.
Online Ordering Options by Plan
- Humana: Order through CenterWell Pharmacy catalog or Humana.com
- UnitedHealthcare: UHC OTC Store online (mybenefits.uhc.com)
- Aetna: Aetna OTC Health Solutions catalog
- Anthem: OTC Health Solutions online store
- WellCare: OTC Health Solutions catalog
How to Place Your Online Order
- Log into your plan's member portal
- Navigate to the OTC benefits section
- Browse eligible products by category
- Add items to your cart (stay within your quarterly allowance)
- Confirm your shipping address
- Submit your order — no payment needed if within your allowance
Benefits of Online Ordering
- Free home delivery — most plans offer free shipping
- Wider selection — online catalogs often have more products than stores
- Easy reordering — save your favorites for quick quarterly refills
- No transportation needed — perfect for members with mobility limitations
- Balance tracking — see your remaining allowance in real-time
Order Early: Place your online OTC order within the first week of each quarter. Delivery can take 7-14 days, and you'll have plenty of time to order again if something is out of stock.
Tips for a Smooth Online Order
- Verify your shipping address is correct
- Order items you use regularly in bulk
- Check order tracking for delivery updates
- Report damaged or missing items to your plan immediately
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