Privacy Policy

1. Who We Are

MY OTC is operated by Fortezza LLC (EIN 93-3535372), a Florida limited liability company headquartered in Miami, FL. When we say "we," "us," or "our," we mean Fortezza LLC.

2. Information We Collect

We may collect the following information when you use our website or place an order:

• Name, address, phone number, and email address
• Medicare plan information and Member ID (for order processing only)
• Date of birth (for identity verification)
• Browsing data (pages visited, time on site, referring URL)
• Device and browser information

3. How We Use Your Information

• To process and fulfill your OTC benefit orders
• To verify your eligibility with your Medicare Advantage plan
• To communicate with you about your orders and account
• To improve our website and services
• To comply with legal obligations

4. Information Sharing

We do not sell your personal information. We may share your data with:

• Your Medicare Advantage plan (to process benefit claims)
• Shipping carriers (to deliver your orders)
• Payment processors (to verify OTC card transactions)
• Law enforcement (when required by law)

5. Data Security

We use industry-standard encryption (TLS/SSL) and access controls to protect your personal information. However, no method of transmission over the internet is 100% secure.

6. Cookies & Tracking

We use cookies and similar technologies to improve your experience, analyze site traffic, and understand user behavior. You can control cookie preferences through your browser settings.

7. Your Rights

You may request access to, correction of, or deletion of your personal information by contacting us at 1-866-477-5117 or emailing us. We will respond within 30 days.

8. Children's Privacy

Our services are intended for adults aged 65 and older. We do not knowingly collect information from individuals under 18.

9. Changes to This Policy

We may update this policy from time to time. Changes will be posted on this page with a revised date.

10. Contact Us

Fortezza LLC
Miami, FL
Phone: 1-866-477-5117
EIN: 93-3535372